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# How to Create Free Gift Offers in uShopAid

uShopAid offers several ways to create free gift promotions. You can give customers a fixed gift when they meet a condition, include a fixed gift with a selected Box, let customers choose from a gift list, or make one of the products already included in a Bundle free.
The setup location and storefront behavior depend on the Bundle type and the free gift experience you want to create. This guide covers free gift settings for Mix & Match Bundle, Product Bundle, Volume Discount, and Classic Bundle.
# Which free gift method should you use?
| What you want to achieve | Recommended setup |
| ---- |
| Automatically give a specific gift when customers meet a quantity or amount condition | Mix & Match Bundle – Buy more save more: Discounts → Discount rules → Free gift |
| Include a fixed gift with a Single-box or one or more selectable Boxes | Mix & Match Bundle – Single-box / Multi-box: Discounts → Box size & price → Offer free gift with this box |
| Let customers choose from multiple gifts | Mix & Match Bundle: Choose free gift / Free gift list |
| Give an additional fixed gift after a Product Bundle is purchased | Product Bundle: Rules → Free Gift |
| Make one of the products included in a Product Bundle free | Product Bundle: Apply discount to specific products only → Free |
| Give a gift when customers select a specific quantity tier | Volume Discount: add a Free Gift to the corresponding Bar |
| Make one of the products included in a Classic Bundle free | Classic Bundle: Specific products only → Free |
|| **How are fixed gifts displayed in a Mix & Match Bundle?**
For most Mix & Match Bundle templates, use **Free gift behavior** to choose whether to show a popup or add the gift automatically. In both cases, the gift will appear in the Bundle Summary.
The **Fixed Design Set** template under Single-box and the **Selectable Design Set** template under Multi-box also support displaying fixed gifts directly on the Bundle page through the **Included products** component.
|| **What is the difference between an additional free gift and a free product inside a Bundle?**
An additional free gift is added in addition to the products included in the Bundle. A free product inside a Bundle is already part of the Bundle, but its price is set to zero.
---

## 1. Add a free gift to a Mix & Match Bundle

Mix & Match Bundle supports two different free gift experiences:
1. **Fixed free gifts** — You select the gift in advance. Customers receive the specified gift after meeting the applicable requirement.
2. **Customer-selected free gifts** — You provide a list of available gifts and let customers choose the gift they want.
| Free gift experience | Who decides the gift? | Best for |
| ---- |
| Fixed free gift | The merchant | Giving a specific gift when customers meet a condition or complete a Box |
| Customer-selected free gift | The customer | Letting customers choose one or more gifts from a predefined list |
### Method 1 — Offer a fixed free gift
A fixed free gift is selected by the merchant in advance. When customers meet the requirement, they receive the specified gift and cannot replace it with another product.
Mix & Match Bundle uses two different setup methods for fixed free gifts:
| Bundle type | Free gift setup |
| ---- |
| Buy more save more | Discounts → Discount rules → Free gift |
| Single-box / Multi-box | Discounts → Box size & price → Offer free gift with this box |
## Add a fixed free gift to a Buy more save more Bundle
Buy more save more uses Discount rules to trigger discounts and fixed free gifts based on the quantity of products added to the Bundle or the Bundle subtotal.
For example:
* Add 2 products → Receive 10% off and a free gift
* Add 4 products → Receive a specific free gift
* Spend $100 → Receive a specific free gift
### Setup steps
1. Open the Buy more save more Bundle you want to edit.
2. Click **Discounts** in the left sidebar.
3. Click **Add discount rule**, or edit an existing rule.
4. Configure the qualifying condition, such as product quantity or Bundle subtotal.
5. Enable **Free gift**.
6. Click **Add free gift**.
7. Select the gift product and set the gift quantity.
8. Click **Confirm**.
9. Save the Bundle.
[Insert screenshot: Free gift enabled inside a Buy more save more Discount rule]
![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/f/1/4df10d1472327800/image_14ktkh6.png)

When customers meet the condition configured in the Discount rule, they become eligible for the corresponding fixed free gift.
## Add a fixed free gift to a Single-box or Multi-box Bundle
Single-box and Multi-box Bundles use the same Box settings.
The only difference is the number of Boxes offered:
* A **Single-box Bundle** provides one Box.
* A **Multi-box Bundle** provides multiple Boxes for customers to choose from.
Each Box can have its own:
* Size
* Price
* Compare-at price
* Free gift setting
* Gift products
* Gift quantities
### Single-box example
A merchant offers one Box:
* Choose any 4 products
* Fixed price: $199
* Free gift: Sample Nail Lamp × 1
After customers complete the required selection for the Box, they receive the fixed gift assigned to that Box.
### Multi-box example
A merchant offers multiple Boxes:
* 3 products for $59
* 4 products for $119
* 6 products for $139
Customers first choose a Box and then select the required number of products for that Box.
Each Box can include its own fixed gift. For example, when customers choose the “3 products for $59” Box and complete the required selection, they receive the gift assigned to that Box.
### Setup steps
1. Open the Single-box or Multi-box Bundle you want to edit.
2. Click **Discounts** in the left sidebar.
3. Expand **Box size & price**.
4. Find the Box you want to configure.
5. Enable **Offer free gift with this box**.
6. Click **Select free gift**.
7. Select the gift product and set the gift quantity.
8. For a Multi-box Bundle, review and configure each Box separately.
9. Save the Bundle.
[Insert screenshot: Offer free gift with this box under Box size & price]
![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/f/1/4df10d1472327800/image_1s5j6rd.png)

||| Fixed free gifts in Single-box and Multi-box Bundles are assigned directly to a Box. Do not create Buy more save more Discount rules to reproduce the same Box-based gift offer.
# Choose how fixed free gifts are added
After configuring a fixed free gift, use **Free gift behavior** to decide what happens when customers qualify for the gift.
Two options are available:
## Show Popup
Select:
**Show Popup – Let customers know they've received a free gift**
When customers qualify for the gift, a popup appears to let them know that they have received a free gift.
After they confirm the popup, the gift is added to the Bundle Summary.
[Insert screenshot: Free gift popup]
![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/f/1/4df10d1472327800/image_1k5le6p.png)

## Add Automatically
Select:
**Add Automatically – Add the gift silently without a popup**
When customers qualify for the gift, no popup appears. The gift is added directly to the Bundle Summary.
[Insert screenshot: Free gift added automatically to the Bundle Summary]
![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/f/1/4df10d1472327800/image_195zgum.png)

| Free gift behavior | Popup shown? | What happens |
| ---- |
| Show Popup | Yes | The gift is added to the Bundle Summary after the customer confirms the popup |
| Add Automatically | No | The gift is added directly to the Bundle Summary |
||| Free gift behavior only controls how the fixed gift is added after customers qualify. It does not change the qualifying condition, gift product, or gift quantity.
# Display fixed gifts directly in two special templates
Single-box and Multi-box each include one special Product page embed template that can display fixed gifts directly on the Bundle page through the **Included products** component.
| Bundle type | Template | Free gift display |
| ---- |
| Single-box | Fixed Design Set | Included products |
| Multi-box | Selectable Design Set | Included products |

In these two templates, customers can see the fixed gifts included with the current Box directly on the Bundle page.
For example:
**Free gifts included in your pack:**
The gift image and product title appear in this section.
## Display gifts with Included products
1. Click **Products & Layout** in the left sidebar.
2. Add or select the **Included products** component.
3. Expand **Products** in the settings panel.
4. Set **Source type** to **Free gifts from discount**.
5. Customize the product label, label position, and component styling as needed.
6. Save the Bundle.
[Insert screenshot: Included products component under Products & Layout]
![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/f/1/4df10d1472327800/image_2eleb1.png)

||| Direct fixed-gift display through Included products is available only in the Fixed Design Set template under Single-box and the Selectable Design Set template under Multi-box.
Other Mix & Match Bundle templates use **Free gift behavior** to show a popup or add the gift automatically. In both cases, the gift will appear in the Bundle Summary.

### Method 2: Use Choose free gift to let customers select a gift

Use the **Choose free gift** template when customers should choose their preferred gift from several options.

`[Insert image: Choose free gift template]`
![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/f/1/4df10d1472327800/image_1jvu180.png)

The template already includes product-selection steps, a Free gift list, and a basic quantity condition.

[Try the Choose Free Gift demo →](https://ushopaid-demo-store.myshopify.com/products/tiered-bundle-template-9-demo)

#### Use the preset template

1. Find **Choose free gift** in the new Mix & Match Bundle template list.
2. Click **Select**.
3. Replace the regular products and gift products in the editor.
4. Adjust the required product quantity and the number of gifts customers can select.

#### Add a Free gift list to another template

You can also add a gift list manually:

1. Open **Products & Layout**.
2. Open the page or area where the gifts should appear.
3. Click **Add element**.
4. Select **Product → Free gift list**.
5. Choose a grid, carousel, or another available layout.

`[Insert image: Add element → Free gift list]`
![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/f/1/4df10d1472327800/image_1bczqrl.png)

#### Choose the available gifts

Select the **Free gift list**, then configure its product source under **Products** on the right. You can use specific products or specific collections.

Products in the gift list are displayed as **Free**, with the original price shown as a strikethrough when applicable.

`[Insert image: Product source for the Free gift list]`
![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/f/1/4df10d1472327800/image_1cq6u07.png)

#### Set the gift unlock condition

1. Go to **Quantity settings → Items from this list**.
2. Click **Add condition**.
3. Choose the condition basis, the required number of Bundle products, and how many gifts customers can select.
4. Click **Save**.

For example:

> If the quantity in the Bundle is greater than or equal to 3, customers can select 1 free gift from this list.

`[Insert image: Required selections condition]`
![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/f/1/4df10d1472327800/image_1gzf86g.png)

Before the condition is met, the gift buttons are unavailable. After the customer meets the condition, they can click **Add** to select a gift. Once the gift limit is reached, no additional gifts can be added.

`[Insert image: Selecting a gift after meeting the condition]`
![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/f/1/4df10d1472327800/image_zweye1.png)

### Compare the two Mix & Match Bundle gift methods

|  | Auto Gift / Discount rules | Choose free gift / Free gift list |
| ---- |
| Who chooses the gift? | The merchant | The customer |
| Storefront experience | Popup or automatic addition | Gift list displayed on the Bundle page |
| Customer action required | Usually no | Yes |
| Recommended template | Auto Gift | Choose free gift |
| Best for | Giving a specific gift | Letting customers choose from several gifts |

---

## 2. Add a free gift or free product to a Product Bundle

Product Bundle templates are currently located under **Fixed Bundle** on the Bundle creation page.

### Start a Product Bundle

1. Open **uShopAid Bundle Builder** and create a new Bundle.
2. Select **Fixed Bundle** on the **Choose Bundle Type** page.
3. Choose a suitable Product Bundle template and click **Select**.

`[Insert image: Fixed Bundle template entry]`
![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/f/1/4df10d1472327800/image_1qgiwn3.png)

Product Bundle supports two different results: adding an extra gift after the Bundle is purchased, or making one of the products already included in the Bundle free.

### Method 1: Add an additional fixed gift

The dropdown template and other supported Product Bundle templates can add a fixed gift under **Rules**.

1. Create or edit a Product Bundle.
2. Complete the product or dropdown configuration under **Bundled Products**.
3. Scroll down and expand **Rules**.
4. Under **Free Gift**, click **Add free gift**.
5. Select the gift product or variant and set the quantity.
6. Save the Product Bundle.

`[Insert image: Product Bundle → Rules → Free Gift]`
![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/f/1/4df10d1472327800/image_1hcfs5k.png)

The editor explains:

> On the cart or checkout page, customers will receive the following gifts.

The gift is therefore not displayed as another product dropdown on the Product Bundle page. It is provided on the cart or checkout page after the customer purchases the Bundle.

| The star icon beside a product sets the default product for that dropdown. It is not the free gift setting.

### Method 2: Make a product inside the Product Bundle free

Some Product Bundle templates allow you to apply a free discount to a specific bundled product.
![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/f/1/4df10d1472327800/image_yyw6rm.png)

1. Create or edit a Product Bundle and add its bundled products.
2. Expand **Rules**.
3. Under **Bundle pricing → Price**, select **Sync automatically based on the prices of the bundled products**.
4. Select **Apply discount to specific products only**.
5. Click **View selected** and select the product that should be free.
6. Set the discount method to **Free**.
7. Enter a label such as `Free` under **Badge text**.
8. Save the Product Bundle.

`[Insert image: Apply discount to specific products only → Free]`
![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/f/1/4df10d1472327800/image_1cbz464.png)

The product remains part of the Product Bundle, but its price becomes zero and a **Free** badge can be displayed on the storefront.

### Compare the two Product Bundle methods

|  | Rules → Free Gift | Set a bundled product to Free |
| ---- |
| Is the product originally part of the Bundle? | No; it is an additional gift | Yes |
| Displayed among bundled products? | Usually no | Yes |
| Included in product or variant selection? | No | Yes |
| Setup location | Rules → Free Gift | Bundle pricing → Specific products only → Free |
| Result | Additional gift on cart or checkout | A bundled product has a zero price |

---

## 3. Add a free gift to a Volume Discount tier

In Volume Discount, a free gift belongs to a specific **Bar**, or offer tier. Customers receive the gift only when they select that Bar.

### Start a Volume Discount

1. Open **uShopAid Bundle Builder** and create a new Bundle.
2. Select **Volume Discount** on the **Choose Bundle Type** page.
3. Choose a template and click **Select**.

`[Insert image: Volume Discount template list]`
![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/f/1/4df10d1472327800/image_1ynwayl.png)

### Add the gift

1. Find **Bars** in the editor.
2. Expand the tier that should include a gift, such as **Bar #3 – 3 Pack**.
3. Click **Add free gift**.
4. Select the gift product or variant.
5. Set the gift quantity.
6. Edit the gift message if needed.
7. Choose whether to display the gift image. Click **Edit image** to replace it if needed.
8. Save the promotion.

`[Insert image: Volume Discount Bar → Add free gift]`
![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/f/1/4df10d1472327800/image_183f5j2.png)

After setup, **+ Free Gift** appears at the bottom of that tier.

For example:

* 1 Pack: no gift;
* 2 Pack: 15% off, no gift;
* 3 Pack: 30% off plus one free gift.

|| **A gift belongs only to the Bar where it is configured.**
||
|| Other Bars do not inherit it automatically. If several tiers should include a gift, add the appropriate gift separately to each Bar.

---

## 4. Make a product inside a Classic Bundle free

Classic Bundle lets you make a product already included in the Bundle free. This is different from adding an extra gift on the cart or checkout page.

### Start a Classic Bundle

1. Open **uShopAid Bundle Builder** and create a new Bundle.
2. Select **Classic Bundle** on the **Choose Bundle Type** page.
3. Click **Select** on the template.

`[Insert image: Classic Bundle template entry]`
![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/f/1/4df10d1472327800/image_grhmb7.png)

### Add the bundled products

1. Click **Select products** under **Products**.
2. Add the products you want to sell together.
3. Set the quantity for each product.
4. Select available variants as needed.
5. Make sure the product you want to offer for free is included in the Classic Bundle.

### Make the selected product free

1. Open **Discounts**.
2. Under **Discount Applies On**, select **Specific products only**.
3. Click **View selected**.
4. Select the product that should be free.
5. Set the discount method to **Free**.
6. Publish or save the Classic Bundle.

`[Insert image: Classic Bundle → Specific products only → Free]`
![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/f/1/4df10d1472327800/image_9e49rc.png)

After setup:

* The product remains part of the Classic Bundle.
* Its current price is zero.
* Its original price can be displayed with a strikethrough.
* The Bundle total includes only the paid products.

| The free product must first be added as a Classic Bundle product. Then use **Discounts → Specific products only → Free** to make it free. This method does not add a separate cart gift.

---

## Frequently asked questions

### Should I use Auto Gift or Choose free gift?

Use **Auto Gift** when the merchant decides which product customers receive. Use **Choose free gift** when customers should choose from several available gifts.

### Why did a customer who reached a higher tier not receive the previous rule's gift?

Mix & Match Bundle discount rules are not cumulative. Only the benefits configured inside the currently matched rule apply. Add every required discount, gift, or free-shipping benefit to each rule separately.

### Why is my Product Bundle Free Gift not visible on the product page?

A gift added through **Rules → Free Gift** is an additional gift. According to the editor, it is provided on the cart or checkout page rather than displayed as a product dropdown.

### Why is the Add button unavailable in the Free gift list?

The customer may not have met the unlock condition, or they may already have reached the gift limit. Check **Quantity settings → Items from this list**.

### Does a Volume Discount gift apply to every tier?

No. The gift applies only to the Bar where it was added. Configure it separately for every tier that should include a gift.

### Does Classic Bundle add an extra gift to the cart?

The Classic Bundle setup described in this guide makes one of the bundled products free. It does not add a separate cart gift.

## Summary

Before creating your promotion, decide whether you want to add an additional gift or make one of the products already included in the Bundle free:

* **Mix & Match Bundle:** use **Discount rules** to give a specific gift, or **Free gift list** to let customers choose.
* **Product Bundle:** use **Rules → Free Gift** for an additional gift, or set a specific bundled product to **Free**.
* **Volume Discount:** add a free gift to the corresponding **Bar**.
* **Classic Bundle:** set a specific bundled product to **Free**.

Choosing the correct method creates a clearer storefront experience and helps customers understand exactly what is included in their Bundle.