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# How to Show Different Upsell Offers for Different Volume Discount Options

You can show a different additional product offer when customers select different quantity options in a Volume Discount campaign.

For example:

* When a customer selects **6 items**, you can offer **3 additional bottles of Product X**.
* When a customer selects **12 items**, you can offer **6 additional bottles of Product X**.
* Customers will only see the additional offer associated with the Volume Discount Bar they select.

In uShopAid, this additional product offer is called an **Upsell**.

## __How It Works__

Each Volume Discount Bar has its own independent Upsell settings.

This means that different Bars can offer:

* Different Upsell products
* Different Upsell quantities
* Different discounts
* Different customer-facing text
* Different images

The Upsell is configured inside the corresponding Volume Discount Bar.

# Example Configuration

This example campaign contains three Volume Discount Bars:

* **1 Pack:** Standard price
* **2 Pack:** Save 15%
* **3 Pack:** Save 30%

An Upsell is added specifically to the **3 Pack** Bar:

* **Upsell product:** Sample Coffee #8
* **Quantity:** 1
* **Upsell discount:** 20%
* **Text:** Add with a 20% discount
![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/f/1/4df10d1472327800/ishot2026-09-20112412_1z0vt8n.png)

## Add an Upsell to a Specific Bar

1. Open the Volume Discount campaign.
2. Find the Bar that should display the additional offer.
3. Click **Add upsell** inside that Bar.
4. Select the Upsell product.
5. Set the Upsell quantity.
6. Configure its price or discount.
7. Customize the customer-facing text and image.
8. Enable **Visible only when bar is selected**.

When **Visible only when bar is selected** is enabled, customers only see the Upsell belonging to the Bar they select.

For example:

* Selecting **1 Pack** does not display the Upsell configured under 3 Pack.
* Selecting **2 Pack** does not display the Upsell configured under 3 Pack.
* Selecting **3 Pack** displays the Sample Coffee #8 Upsell.

![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/f/1/4df10d1472327800/ishot2026-09-20112018_572p5u.png)
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# Configure Different Extra Products or Quantities

To offer different additional products or quantities for different purchase options, configure an Upsell separately inside each Bar.

For example:

1. Open the **6-item Bar**.
2. Add Product X as an Upsell.
3. Set the Upsell quantity to `3`.
4. Enable **Visible only when bar is selected**.
5. Open the **12-item Bar**.
6. Add Product X as another Upsell.
7. Set the Upsell quantity to `6`.
8. Enable **Visible only when bar is selected**.

The result will be:

* Selecting 6 items displays an offer for 3 additional bottles.
* Selecting 12 items displays an offer for 6 additional bottles.
* Offers belonging to unselected Bars remain hidden.

This setup is completed directly inside the Volume Discount campaign. A Mix & Match Bundle or conditional multi-step bundle is not required.

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# Frequently Asked Questions

### Can I offer 3 extra products when customers select 6 items and 6 extra products when they select 12 items?

Yes. 
Add a separate Upsell inside each Volume Discount Bar.
Set the Upsell quantity to 3 inside the 6-item Bar and set it to 6 inside the 12-item Bar.
Enable **Visible only when bar is selected** for both Upsells.


### Can each quantity option have a different Upsell product?

Yes. 
Every Volume Discount Bar has its own independent Upsell settings. 
The product, quantity, discount, text, image, and display conditions can be configured separately.


### Can I hide the extra product until a quantity option is selected?

Enable **Visible only when bar is selected** in the Upsell settings. The Upsell will only be displayed while its parent Bar is selected.


### Do I need to create a Mix & Match Bundle?

No. 
This can be configured directly in a Volume Discount campaign by adding an Upsell to each relevant Bar.


### What does “extra bottles” mean in uShopAid?

An offer that lets customers add extra bottles or another additional product is configured as an **Upsell** inside the corresponding Volume Discount Bar.