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Behavior: target your visitors
How to understand who should see the form
How to understand who should see the form
Yuan avatar
Written by Yuan
Updated over a week ago

In this article:

Don't display the form to all visitors

Most of the time, when you create a form, you don't want all customers to see the form. For example, when you create a form to collect email subscribers, you want the form only to be displayed to visitors who haven't subscribed.

You can filter visitors as follows.

The relationship with triggers

When you have set filters on who should see the form, the trigger can only be triggered when the customers meet the filters. For example, you set as follows:

  • If the visitor browses 4 pages in your store and leave, the form will not be displayed.

  • If the visitor browses 5 or more pages in your store and leave, the form will be displayed when he is about to leave.

What if you set no filters

If you set no filters, all the visitors will see the form.

What if you set 2 or more filters

If you set 2 or more filters, the visitor must meet all the filters. For example, you set as follows:

  • If the visitor browse 5 pages and spend only 25 seconds in your store, the form will not be displayed when he is about to leave your store.

  • If the visitor browse 5 pages and spend 30 seconds in your store, the form will be displayed when he is about to leave your store.

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